On October 15 and 17, 2025, we brought our amazing team from The Bali Agent to The Silas Agrotourism, Bedugul for a special staff outing. The event was joined by our housekeeping team, gardeners, pool attendants, maintenance staff, runners, and even our in-house chef.This outing wasn’t just a fun escape from the daily routine; it was created to strengthen teamwork, communication, and the warm connection we share as one family.
Moments That Made the Day Special
At The Bali Agent, we believe that the hospitality experience begins long before a guest steps foot inside the villa, it begins with the people who prepare, maintain, and care for the home every single day.The purpose of the outing was to strengthen teamwork across departments, build closer bonds and trust among staff, show appreciation for their dedication, improve communication so that future guest experiences become even smoother and more heartfelt. A happy team always creates a happy stay for our guests.
The day was filled with energizing activities, group games, sharing sessions, and lots of laughter. One of the most memorable moments came from Elly, one of our housekeeping staff said “It was so much fun! I hope activities like this can continue and bring a positive impact to the company as well.” Her words beautifully captured the heart of the event, a team that feels valued will always give their best.
What We Learned & Why It Matters
During the outing, our team reflected on how communication, collaboration, and trust play a huge role in delivering excellent hospitality. These insights directly help our staff perform better when preparing villas, welcoming guests, and handling daily operations.
Just like how we strive to give unforgettable stays to our guests, we also strive to create a supportive, warm environment for our team. This outing reminded us that when our staff feels appreciated, they work with joy and when communication improves, guests feel the impact.🌿✨