Terms & Conditions

TERMS & CONDITIONS

RESERVATION & PAYMENT TERMS

The Bali Agent team will give you invoices for payments to villa and this will be in the form of Bank Transfers.

For Telegraphic Transfer (TT) payments, we require the full rental charge amount to be received in the designated Bank Account. Any bank transfer fees are to be charged to your own bank account including correspondent bank charges. Please send a copy of your Telegraphic Transfer (TT) to our office when payments have been made.

Differences in personal statement balance can occur and are due to the fluctuations with the Indonesian Rupiah and lengthy bank processing time. We cannot be held responsible for these differences or any other occurrence that comes directly from the bank. In addition, your bank may use a different rate from our bank at the time of debit. If a difference should occur, please discuss it directly with your bank as it is beyond our control.

CHANGES TO BOOKINGS

An administration fee will apply to each change after a booking has been confirmed and the deposit payment has been received. Changes cannot necessarily be accommodated in all cases.

UNAVAILABILITY OF PROPERTY

In the event the Property is not available for use during the Rental Term due to reasons, events or circumstances beyond the control of Rental Agent, Rental Agent will apply due diligence and good faith efforts to locate a replacement property that equals or exceeds the Property with respect to occupancy capacity, location and value that meets the reasonable satisfaction of the Guest. If such replacement property cannot be found and made available, Rental Agent shall immediately return all payments made by the Guest, whereupon this Agreement shall be terminated and Guest and Rental Agent shall have no further obligations or liabilities in any manner pertaining to this Agreement.

VILLA TERMS & ADDITIONAL GUEST EXPENSES

SAFETY IN THE VILLA